Urgent Care Front Desk & Patient Concierge

ConvenientMD LLC; Dover (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision coverage

401(k) plan with company match

Short-term disability

Tuition assistance program

Employee discounts

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the friendly, efficient first point of contact in our New England clinics. You will register patients, update records, collect payments and guide patients through the scheduling process, ensuring smooth operations across the front desk.

You will interact with patients and teams, handle insurance questions, and proficiently use multiple software systems for reservations and electronic medical records.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.

Responsibilities

• Greet patients and visitors; manage reception area.
• Register patients and update records accurately.
• Handle insurance and billing inquiries with clarity.
• Collect payments and insurance co-pays; process charges.
• Schedule referrals and manage patient flow across clinics.
• Perform front desk administrative duties and maintain logs.

Skills

Communication

Detail orientation

Compassion

Tech savvy

Cross-collaboration

Team player

Self-motivation

Analytical

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the friendly, efficient first point of contact in our New England clinics. You will register patients, update records, collect payments and guide patients through the scheduling process, ensuring smooth operations across the front desk.

You will interact with patients and teams, handle insurance questions, and proficiently use multiple software systems for reservations and electronic medical records.