Patient Concierge & Front Desk Specialist (Medical)

ConvenientMD LLC; Portland (ME); Sur place; USD 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k match

Dental coverage

Vision coverage

Tuition assistance

Résumé du poste

ConvenientMD LLC in Maine is seeking a Medical Receptionist to be the welcoming face of our clinics. You will greet patients, register new and returning patients, collect payments, and help ensure patients are seen promptly, with care and privacy.

You will work with the clinical team, manage reservations and walk-ins, handle insurance inquiries, and navigate our scheduling and EMR systems. This role is ideal for those starting in healthcare or customer service who value organization, empathy,

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy with Microsoft Office Suite.

Responsabilités

• Greet patients and visitors and register them efficiently.
• Handle insurance and billing inquiries and collect payments.
• Coordinate with the clinical team to ensure smooth patient flow.
• Answer calls professionally and maintain a tidy reception area.
• Familiarize yourself with CMD services and scheduling systems.

Connaissances

Customer service

Communication

Multitasking

HIPAA knowledge

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

ConvenientMD LLC in Maine is seeking a Medical Receptionist to be the welcoming face of our clinics. You will greet patients, register new and returning patients, collect payments, and help ensure patients are seen promptly, with care and privacy.

You will work with the clinical team, manage reservations and walk-ins, handle insurance inquiries, and navigate our scheduling and EMR systems. This role is ideal for those starting in healthcare or customer service who value organization, empathy,