Patient Experience Concierge — Medical Front Desk

Claremedica Health Partners; Deerfield Beach (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Training and resources for growth

Job summary

Claremedica Health Partners in Deerfield Beach, FL, seeks a Patient Care Concierge to be the first point of contact for patients and provide exceptional customer service. This role involves managing patient interactions, scheduling appointments, and ensuring smooth front office operations.

The ideal candidate will have a High School Diploma, excellent communication skills, and at least one year of related experience. Claremedica offers a supportive environment focused on employee growth and wellness, with competitive compensation and resources for success.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of experience in a medical clinic or customer service preferred.
• Exceptional communication and organizational skills are essential.

Responsibilities

• Interact and assist patients and visitors politely.
• Schedule and confirm appointments for patients.
• Manage patient records and phone calls.

Skills

Customer service skills

Communication skills

Time management

Organizational skills

Proficiency in Microsoft Office

Education

High School Diploma or GED

Job description

Claremedica Health Partners in Deerfield Beach, FL, seeks a Patient Care Concierge to be the first point of contact for patients and provide exceptional customer service. This role involves managing patient interactions, scheduling appointments, and ensuring smooth front office operations.

The ideal candidate will have a High School Diploma, excellent communication skills, and at least one year of related experience. Claremedica offers a supportive environment focused on employee growth and wellness, with competitive compensation and resources for success.