Patient Experience Concierge | Front Desk Specialist

Forefront Dermatology; Exeter (NH); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account matching

Paid time off

Life insurance

Long term disability

Short term disability (voluntary)

Additional life insurance

Other insurance options

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology is seeking a Patient Service Representative in Exeter, NH. You will greet patients, check them in, verify insurance, and manage scheduling while maintaining a tidy reception area.

You will process co-pays, handle cash payments, and support cosmetic product sales. A high school diploma and customer service skills are essential; prior medical office experience is preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ years in medical office or similar role preferred.
• Proficient with basic computer functions and ability to learn new software.

Responsibilities

• Greet patients and check them in for appointments; verify insurance.
• Manage multi-line phone system and assist with scheduling.
• Scan documents into electronic health records and maintain records.
• Maintain waiting area and reception area neat and organized.
• Process co-pays and cash payments; assist with product sales.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Typing 40 wpm

Attention to detail

Professional appearance

Confidentiality

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Forefront Dermatology is seeking a Patient Service Representative in Exeter, NH. You will greet patients, check them in, verify insurance, and manage scheduling while maintaining a tidy reception area.

You will process co-pays, handle cash payments, and support cosmetic product sales. A high school diploma and customer service skills are essential; prior medical office experience is preferred.