Dermatology Medical Receptionist — Patient Concierge

Advancedderm; Petoskey (MI); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Incentive plan up to $2/hour more

Career advancement opportunities

Paid holidays and time off

Benefits package (medical, dental, etc

Product/procedures discount up to 40%

401(k) matching

Job summary

Advanced Dermatology and Cosmetic Surgery is seeking a Medical Receptionist to join a patient‑centered office. You will greet patients, manage front desk activities, and support scheduling and administrative tasks in a busy dermatology practice.

The role requires high attention to detail, strong communication, and the ability to handle insurance and medical terminologies. A positive, professional demeanor is essential for delivering outstanding patient experiences.

Qualifications

• High School diploma or equivalent is required.
• Knowledge of medical terminology, medical computer programs and insurance policies preferred.
• Typing 40 wpm.
• Proficiency in Word and Excel is required.
• Personable, dependable and responsible with excellent communication skills.
• Positive attitude with impeccable customer service skills.

Responsibilities

• Facilitate efficient and timely entry of patients into the office setting.
• Greet patients in a professional manner.
• Provide patient forms and literature; verify accuracy and completeness.
• Copy insurance IDs and driver’s licenses; assist with general office tasks.
• Support front office administrators and the Office Manager in various tasks.
• Pull and file patient records; liaison with patients via phone for scheduling.

Skills

Customer service

Communication

Organization

Dependability

Education

High School diploma or equivalent

Tools

MS Word

MS Excel

Medical software

Job description

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery’s mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.

We offer a competitive compensation and benefits package, including:

• Incentive plans with additional earning opportunity up to an additional $2 more per hour!
• Career advancement opportunities
• Paid holidays, vacation, floating holiday, AND personal time off
• Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
• Up to 40% off products and cosmetic procedures
• 401(k)matching

Duties include but are not limited to:

• Facilitating the efficient and timely entry of the patient to the office setting;
• Greeting all patients in a professional manner;
• Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion;
• Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice.
• This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks.
• This person will be responsible for pulling and filing patient records; frequent telephone communication with patients including outreach and scheduling support; new patient chart set-up; other duties as assigned by the Office Manager.

Other duties may include:

• Screening patients and employees daily upon entry
• Checking patients In and Out
• Rooming patients and keeping social distancing guidelines
• Wearing proper Personal Protective Equipment (PPE)
• Sanitizing and cleaning respective areas as needed

Requirements include:

• High School level education
• Knowledge of medical terminology, medical computer programs and insurance policies preferred
• Type 40 wpm
• Proficiency in Word and Excel are required
• The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills
• Must have a positive attitude with impeccable customer service skills

ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.