Dermatology Front Desk Specialist - Patient Concierge

Optima Dermatology; Concord (NH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Job summary

Optima Dermatology in Concord, NH seeks a friendly Medical Receptionist to handle patient check-in/out, greet visitors, and support daily front-desk operations. You will answer calls, document patient information, and coordinate with clinicians to ensure smooth scheduling and patient flow.

The ideal candidate has 1+ year of front-desk experience, strong communication skills, and a positive, multitasking mindset in a medical-office setting.

Qualifications

• At least 1 year of relevant experience.
• Excellent communication and customer service skills.
• Friendly, upbeat attitude a MUST.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office preferred.
• EMR/EMA experience preferred.

Responsibilities

• Completing patient check-in and check-out procedures.
• Answering incoming calls and providing appropriate follow-up.
• Handling patient queries, concerns, and complaints.
• Verifying and documenting patient information.
• Welcome and greet patients entering/leaving the office.

Skills

Customer service

Communication

Multitasking

Friendly attitude

Tools

EMR experience

Job description

Optima Dermatology in Concord, NH seeks a friendly Medical Receptionist to handle patient check-in/out, greet visitors, and support daily front-desk operations. You will answer calls, document patient information, and coordinate with clinicians to ensure smooth scheduling and patient flow.

The ideal candidate has 1+ year of front-desk experience, strong communication skills, and a positive, multitasking mindset in a medical-office setting.