Patient Experience Concierge - Eye Care Clinic

Northwest Eye Surgeons; Seattle (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with employer contribution

Company Paid Life Insurance

Generous PTO/Holiday

EEO Statement

Job summary

Northwest Eyes, a progressive ophthalmic medical and surgical practice in Seattle, seeks a Patient Concierge to provide exceptional front-desk service. You will greet patients, collect demographics and payments, schedule appointments, and ensure smooth patient flow.

The role emphasizes HIPAA compliance, teamwork, and maintaining a welcoming reception area, with a focus on accurate records and patient satisfaction.

Qualifications

• High School diploma or equivalent required.
• One year of general office experience, healthcare setting preferred.

Responsibilities

• Greet patients and gather demographic and financial information.
• Schedule provider appointments and coordinate pre-authorizations.
• Maintain waiting area and assist with paperwork.

Skills

Basic math

MS Office

Team player

Communication skills

Organization

Problem solving

Time management

Adaptability

Multitasking

Education

High School diploma or equivalent

Tools

G-Suite

Windows

Job description

Northwest Eyes, a progressive ophthalmic medical and surgical practice in Seattle, seeks a Patient Concierge to provide exceptional front-desk service. You will greet patients, collect demographics and payments, schedule appointments, and ensure smooth patient flow.

The role emphasizes HIPAA compliance, teamwork, and maintaining a welcoming reception area, with a focus on accurate records and patient satisfaction.