Clinic Front Desk & Patient Experience Concierge

EyeHealth Northwest; Portland (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

EyeHealth Northwest in Portland, OR is seeking a full-time patient coordinator to act as the first point of contact for patients in the clinic.

This role requires a high school diploma, good organizational skills, and the ability to manage busy schedules, ensuring patients receive top-notch service while assisting in administrative tasks.

Ideal candidates will possess customer service experience and effective communication skills in a fast-paced environment.

Qualifications

• 1 year experience preferred.
• Knowledge of medical terminology relating to the eye.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet and check patients into the clinic.
• Assist and direct patients to appropriate areas.
• Handle patient questions regarding appointments and fees.
• Perform cashier duties following established procedures.
• Maintain a clean reception area and assist with paperwork.

Skills

Customer service skills

Interpersonal skills

Basic math skills

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

EyeHealth Northwest in Portland, OR is seeking a full-time patient coordinator to act as the first point of contact for patients in the clinic.

This role requires a high school diploma, good organizational skills, and the ability to manage busy schedules, ensuring patients receive top-notch service while assisting in administrative tasks.

Ideal candidates will possess customer service experience and effective communication skills in a fast-paced environment.