Eye Care Technician & Concierge — Growth‑Oriented Clinic

Sight Partners; Edmonds, Northern (WA, KY); Hybrid; USD 42,000 - 50,000; Full time

Benefits offered by this job

Competitive pay: $20–$24 per hour

Medical, Dental, and Vision Insurance

401(k) plan with employer contribution

Company-paid life insurance

Robust ancillary benefits

Generous paid time off and paid (hols)

Job summary

Northwest Eye Surgeons is a nationally recognized ophthalmic medical and surgical practice, expanding to Lynwood, WA, as Sight Partners grows.

We are hiring two roles: Ophthalmic Technician and Patient Concierge, offering competitive pay, comprehensive benefits, and a supportive, inclusive workplace. Join a collaborative care team focused on excellent patient experiences and clinical excellence.

Qualifications

• High school diploma or equivalent
• One year of general office experience in a healthcare setting preferred
• Proficient in Microsoft Office, G Suite, and Windows-based systems
• Strong customer service, interpersonal, and communication skills, both written and verbal
• Able to multitask and stay organized in a fast-paced environment, independently or as part of a team
• Comfortable working with elderly patients
• Knowledge of and adherence to HIPAA policies and procedures

Responsibilities

• Prep and manage exam lanes, stocking supplies and ready
• Take patient histories and perform ophthalmic workups and diagnostic exams
• Educate patients on eye conditions and treatment plans
• Keep medical records accurate and complete
• Help keep patient flow on schedule and communicate with the care team
• Bring flexibility and a team-first attitude to a fast-paced clinical environment
• Greet and assist patients and visitors with warmth and professionalism
• Schedule routine, follow-up, and specialty appointments
• Serve as a go-to point of contact for patient inquiries
• Coordinate with clinical staff to keep patient flow smooth and communicate updates
• Use strong problem-solving skills to navigate challenging interactions with empathy
• Help create a positive, efficient front-office experience

Skills

Customer service

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

G Suite

Windows-based systems

Job description

Northwest Eye Surgeons is a nationally recognized ophthalmic medical and surgical practice, expanding to Lynwood, WA, as Sight Partners grows.

We are hiring two roles: Ophthalmic Technician and Patient Concierge, offering competitive pay, comprehensive benefits, and a supportive, inclusive workplace. Join a collaborative care team focused on excellent patient experiences and clinical excellence.