Patient Experience Concierge

Capital Health System, Inc.; Robbinsville Township (NJ); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical Plan

Dental Plan

Vision Plan

Retirement Savings Plan

Paid Time Off

Zusammenfassung

Capital Health is seeking a friendly receptionist to manage front-desk duties in a busy healthcare environment in Robbinsville, NJ. You will answer phones, schedule appointments, collect co-pays, and verify demographics and insurance information according to policy.

The role requires a High School diploma or equivalent and about one year of receptionist or clerical experience in healthcare. Proficiency in Microsoft Office and medical terminology is preferred; HIPAA compliance is essential.

Qualifikationen

• Education: High School diploma or equivalent.
• Experience: One year as receptionist or clerk in healthcare environment or one year customer service experience.
• Knowledge: Familiarity with medical terminology, ICD-10 and CPT codes.

Aufgaben

• Answers telephones promptly and courteously, routing calls to appropriate area/individual.
• Schedules and cancels appointments and prepares patient charts and paperwork.
• Performs registration, verifies demographics and insurance information, and collects co-payments.
• Ensures HIPAA compliance and adheres to policy during check-in and check-out processes.

Kenntnisse

Customer service

Phone etiquette

Communication skills

Microsoft Office

Ausbildung

High School diploma or equivalent

Tools

Microsoft Office Suite

Medical office software

Jobbeschreibung

Capital Health is seeking a friendly receptionist to manage front-desk duties in a busy healthcare environment in Robbinsville, NJ. You will answer phones, schedule appointments, collect co-pays, and verify demographics and insurance information according to policy.

The role requires a High School diploma or equivalent and about one year of receptionist or clerical experience in healthcare. Proficiency in Microsoft Office and medical terminology is preferred; HIPAA compliance is essential.