Patient Experience Concierge

Medical University of South Carolina; Charleston (SC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Medical University of South Carolina is hiring a Guest Services Representative to support inpatient and outpatient House Concierge units and information services within a hospital setting. You will deliver exceptional customer service to patients, families, visitors, and clinical staff, ensuring comfort and coordinating accommodations and community resources as needed.

Under supervision, you will act as a liaison among patients, families and the healthcare team, contributing to a positive

Qualifications

• High School Degree or Equivalent
• 0-6 months of related work experience.

Responsabilités

• Deliver high-quality guest services to patients, families, visitors and staff.
• Coordinate with hospital teams to ensure patient comfort and hotel accommodations.
• Serve as liaison between patients, families, visitors and clinical staff.

Formation

High School Degree or Equivalent

Description du poste

Medical University of South Carolina is hiring a Guest Services Representative to support inpatient and outpatient House Concierge units and information services within a hospital setting. You will deliver exceptional customer service to patients, families, visitors, and clinical staff, ensuring comfort and coordinating accommodations and community resources as needed.

Under supervision, you will act as a liaison among patients, families and the healthcare team, contributing to a positive