Guest Services Concierge – Patient Experience Champion

MUSC Health; Charleston (SC); On-site; USD 37,440 - 47,840; Full time

Job summary

A major health institution in Charleston, SC is seeking a Guest Services Concierge to enhance the patient experience in ambulatory clinics. Responsibilities include administrative support, assisting patients with wayfinding, and coordinating with security and property management. The ideal candidate should have a high school degree and possess good communication and physical skills. This is a full-time role offering competitive pay.

Qualifications

• Experience in administrative functions preferred.
• Ability to assist patients and handle emergency communication.
• Good physical condition to handle lifting and movement requirements.

Responsibilities

• Provide administrative coverage for the front desk team.
• Assist patients with registration and scheduling.
• Communicate with medical transport on behalf of patients.

Education

High School Degree or Equivalent

Job description

A major health institution in Charleston, SC is seeking a Guest Services Concierge to enhance the patient experience in ambulatory clinics. Responsibilities include administrative support, assisting patients with wayfinding, and coordinating with security and property management. The ideal candidate should have a high school degree and possess good communication and physical skills. This is a full-time role offering competitive pay.