Stepdown Unit Admin & Patient Concierge

Medical University of South Carolina; Orangeburg (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Medical University of South Carolina is seeking an employee to greet patients and visitors, relay information to staff, and enter data into computer systems. The role supports the unit with supply orders and organization, while following established behavioral standards.

The position emphasizes effective communication, patient-centered service, and teamwork within a 36-hour work week, with hourly compensation aligned to hospital pay scales.

Qualifications

• Must be able to read, write and speak the English language.
• High school diploma or GED required.
• One year office experience with customer contact preferred in a hospital or medical setting.
• Basic computer skills are helpful.
• Successful completion of medical terminology must be obtained within one year.
• Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.

Responsibilities

• Creates a positive image of the nursing unit by greeting patients and visitors and answering phones and call lights timely and pleasantly.
• Communicates messages and information to appropriate staff and department.
• Orders supplies.
• Assists staff in serving the needs of families and patients where appropriate.
• Aids the director in keeping the unit and materials well organized.
• Follows the MUSC Standards of Behaviors.
• Performs miscellaneous and other related duties as assigned.

Skills

English language proficiency

Education

High school diploma or GED

Job description

Medical University of South Carolina is seeking an employee to greet patients and visitors, relay information to staff, and enter data into computer systems. The role supports the unit with supply orders and organization, while following established behavioral standards.

The position emphasizes effective communication, patient-centered service, and teamwork within a 36-hour work week, with hourly compensation aligned to hospital pay scales.