Patient Concierge & Guest Services Specialist

Medical University of South Carolina; Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Medical University of South Carolina is seeking a Guest Services Representative to warmly welcome patients and visitors, assist with hotel arrangements, provide information, and guide them to their destinations. This role reports to the Manager of Guest Services and supports both inpatient and outpatient concierge services.

Evening shifts with 6 scheduled hours per week, on-site at MUSC in Charleston. This temporary employee position emphasizes friendly service, problem-solving, and a

Qualifications

• High school diploma or equivalent required.
• 0–6 months of related experience.
• Excellent customer service and communication skills.

Responsibilities

• Greet and assist patients and visitors upon arrival.
• Provide information and assist with wayfinding and hotel arrangements as needed.
• Support inpatient and outpatient Concierge and information services areas.
• Respond to inquiries and resolve issues to ensure a positive patient experience.
• Perform additional duties as assigned.

Skills

Customer service

Education

High School Degree or Equivalent

Job description

Medical University of South Carolina is seeking a Guest Services Representative to warmly welcome patients and visitors, assist with hotel arrangements, provide information, and guide them to their destinations. This role reports to the Manager of Guest Services and supports both inpatient and outpatient concierge services.

Evening shifts with 6 scheduled hours per week, on-site at MUSC in Charleston. This temporary employee position emphasizes friendly service, problem-solving, and a