Patient Experience & Clinic Operations Lead

Cosmotek College; Los Altos (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Fulfill Clinics, located in Los Altos, California, is seeking a highly organized Client Care & Operations Coordinator to enhance client experience and clinic operations. This position plays a crucial role in supporting patient journeys from inquiry to ongoing care.

The ideal candidate should have experience in medical assistance and possess strong communication skills. Responsibilities include coordinating patient care, assisting with clinic operations, and managing social media initiatives, contributing to a growing healthcare practice.

Qualifications

• Medical Assistant Experience is strongly preferred.
• Medical aesthetics, dermatology, plastic surgery, wellness, or healthcare experience.
• Ability to work independently and proactively solve problems.

Responsibilities

• Welcome and assist patients throughout their clinic experience.
• Support the Clinic Manager with day-to-day operations.
• Coordinate social media content creation and posting schedules.

Skills

Medical Assistant Experience

Strong communication and relationship-building skills

Excellent organizational and multitasking abilities

Social media content creation experience

Experience supporting operations in a small business or startup environment

Job description

Fulfill Clinics, located in Los Altos, California, is seeking a highly organized Client Care & Operations Coordinator to enhance client experience and clinic operations. This position plays a crucial role in supporting patient journeys from inquiry to ongoing care.

The ideal candidate should have experience in medical assistance and possess strong communication skills. Responsibilities include coordinating patient care, assisting with clinic operations, and managing social media initiatives, contributing to a growing healthcare practice.