Patient Experience & Clinic Operations Coordinator

LifeStance Health; Mechanicsville (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short/Long-term disability

Life insurance

401k

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to oversee front office operations at our Virginia practice location. You will ensure smooth daily activities, deliver outstanding patient service for in-person and telehealth visits, and support clinicians with administrative tasks.

The role requires strong multitasking ability, excellent communication, and HIPAA compliance. Candidates with healthcare ops or customer service experience are preferred, with a focus on accuracy and compassionate

Qualifications

• High School diploma or equivalent required.
• Associates or Bachelor's degree preferred.
• Experience in healthcare operations or customer service is a plus.

Responsibilities

• Manage front office daily activities for the practice location.
• Provide excellent patient service for in-person and telehealth visits.
• Handle scheduling, billing questions, and insurance eligibility verification.
• Support clinicians with administrative duties and documentation.

Skills

Multitasking

Team player

Communication skills

MS Office & EMR

HIPAA compliance

Education

High School diploma

Associate/Bachelor's preferred

Tools

EMR systems

Microsoft Office

Job description

LifeStance Health is seeking a Practice Coordinator to oversee front office operations at our Virginia practice location. You will ensure smooth daily activities, deliver outstanding patient service for in-person and telehealth visits, and support clinicians with administrative tasks.

The role requires strong multitasking ability, excellent communication, and HIPAA compliance. Candidates with healthcare ops or customer service experience are preferred, with a focus on accuracy and compassionate