Front Desk & Clinic Ops Coordinator

LifeStance Health Inc.; Virginia, Northern (MN, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short/long-term disability

Life insurance

401(k) with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Practice Coordinator to manage daily front office operations for the Mechanicsville, VA practice.

You will ensure excellent in-person and remote patient service, handle check-ins/outs, scheduling, and payments, and support clinicians with administrative tasks. Ideal candidates have 1+ years in healthcare operations or customer service, strong communication skills, and comfort with EMR systems and Microsoft Office.

Qualifications

• High School or equivalent required.
• Associates/bachelor’s degree preferred.
• 1+ years of healthcare operations, customer service, or similar role preferred.

Responsibilities

• Manage front office daily activities for the practice location.
• Provide exceptional customer service to in-person and remote patients and clinicians.
• Greet and check patients in/out; assist with payments and scheduling.
• Verify insurances and collect co-pays; assist with telehealth access and portal issues.
• Coordinate with clinicians and office staff to ensure smooth operations.

Skills

Multitasking

Communication

Teamwork

Attention to detail

Education

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

EMR software

Job description

LifeStance Health Inc. is seeking a Practice Coordinator to manage daily front office operations for the Mechanicsville, VA practice.

You will ensure excellent in-person and remote patient service, handle check-ins/outs, scheduling, and payments, and support clinicians with administrative tasks. Ideal candidates have 1+ years in healthcare operations or customer service, strong communication skills, and comfort with EMR systems and Microsoft Office.