Patient Experience & Clinic Operations Coordinator

The Steel Network, Inc. - TSN; Durham (NC); On-site; USD 38,000 - 44,000; Full time

Job summary

Extivita in Durham, NC is seeking an Administrative Coordinator to enhance patient experience and manage daily clinic operations. You will support front desk activities, scheduling, patient registration, documentation, and payment processing, with potential to assist clinical tasks under supervision.

Ideal candidates are reliable, discreet, and coachable, with strong communication skills and a desire to grow within a People First culture and HIPAA-compliant environment.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Basic proficiency with computers, email, calendars, and office applications.
• Ability to manage multiple tasks accurately and protect confidential information.
• Reliability, punctuality, teamwork, and willingness to cross-train.

Responsibilities

• Support front desk operations, scheduling, patient registration, and clinic workflow.
• Handle documentation, payment processing, and HIPAA/privacy training.
• Provide professional communication and trusted clinical-support training as needed.
• Participate in ongoing competency evaluation and People First development.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Confidentiality

Education

High school diploma or equivalent

CPR/BLS certification

Tools

Computers & office apps

Email

Calendars

Job description

Extivita in Durham, NC is seeking an Administrative Coordinator to enhance patient experience and manage daily clinic operations. You will support front desk activities, scheduling, patient registration, documentation, and payment processing, with potential to assist clinical tasks under supervision.

Ideal candidates are reliable, discreet, and coachable, with strong communication skills and a desire to grow within a People First culture and HIPAA-compliant environment.