Growth-Focused Clinic Operations Manager

Avance Care; Durham (NC); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Avance Care in Durham, NC is seeking a conscientious Office Manager to oversee busy clinic operations and ensure excellence in patient, staff, and provider satisfaction. This full-time role requires strong leadership, reliability, and a focus on quality standards in a dynamic environment.

The Office Manager will manage daily checklists, scheduling, and communications between the corporate office and local clinics, while maintaining HIPAA/OSHA compliance and driving performance metrics.

Qualifications

• 3–5 years of medical office supervision experience.
• Relevant degree required.
• EMT (Basic), LPN, MA or CMA certification preferred.

Responsibilities

• Complete daily, weekly, and monthly office manager checklists, reports and documentation.
• Serve as liaison between corporate office, clinic team and external entities to ensure clear communication and workflow adherence.
• Handle patient complaints promptly with tact and compassion.
• Analyze operational metrics to drive business and clinical quality outcomes.
• Ensure HIPAA and OSHA compliance and a safe environment for staff and patients.
• Interact with vendors and suppliers as needed; manage multiple practice locations.

Skills

Leadership

Communication

Time management

Flexibility

Resilience

Education

Relevant degree

Job description

Avance Care in Durham, NC is seeking a conscientious Office Manager to oversee busy clinic operations and ensure excellence in patient, staff, and provider satisfaction. This full-time role requires strong leadership, reliability, and a focus on quality standards in a dynamic environment.

The Office Manager will manage daily checklists, scheduling, and communications between the corporate office and local clinics, while maintaining HIPAA/OSHA compliance and driving performance metrics.