Administrative Coordinator

The Steel Network, Inc. - TSN; Durham (NC); On-site; USD 38,000 - 44,000; Full time

Job summary

Extivita in Durham, NC is seeking an Administrative Coordinator to enhance patient experience and manage daily clinic operations. You will support front desk activities, scheduling, patient registration, documentation, and payment processing, with potential to assist clinical tasks under supervision.

Ideal candidates are reliable, discreet, and coachable, with strong communication skills and a desire to grow within a People First culture and HIPAA-compliant environment.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Basic proficiency with computers, email, calendars, and office applications.
• Ability to manage multiple tasks accurately and protect confidential information.
• Reliability, punctuality, teamwork, and willingness to cross-train.

Responsibilities

• Support front desk operations, scheduling, patient registration, and clinic workflow.
• Handle documentation, payment processing, and HIPAA/privacy training.
• Provide professional communication and trusted clinical-support training as needed.
• Participate in ongoing competency evaluation and People First development.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Confidentiality

Education

High school diploma or equivalent

CPR/BLS certification

Tools

Computers & office apps

Email

Calendars

Job description

Patient Experience & Clinic Operations

An organized, people-centered professional supporting patient experience and daily clinic operations.

The Role: Administrative Coordinator

As an Administrative Coordinator at Extivita, you will create an organized, welcoming, and responsive experience for patients, visitors, and team members.

You will support front desk operations, scheduling, patient registration, communication, documentation, payment processing, and clinic workflow. As trained and assigned, you may also support approved clinical functions under qualified supervision. This entry-level role requires reliability, discretion, sound judgment, coachability, and clear communication.

You Are Not Just Taking a Job

At Extivita, this role exists at the intersection of operational excellence, responsive service, and human dignity. It is not simply about answering phones or scheduling appointments. It is about creating order, building trust, and helping people move through each day with clarity and care.

Our commitment to glorify God through our work drives us to invest intentionally in every team member's professional, personal, and intellectual growth, honoring the inherent dignity and worth each person brings to our workplace.

Who We Are (Why We Exist)

Extivita-RTP operates one of the largest private hyperbaric oxygen therapy centers in the United States. Located in Durham, North Carolina, our outpatient clinic provides Hyperbaric Oxygen Therapy, Nutritional IV Therapy, Neurofeedback Therapy, Infrared Sauna, and other science-based integrative therapies.

Extivita's leadership strives to honor God through the way we serve patients, employees, and the community. We believe every person possesses intrinsic dignity, worth, reason, responsibility, and untapped potential. We are unapologetically a People First organization, not as a slogan, but as our operating system.

Our mission is to deliver concierge-level, science-backed therapies while building a culture where people can grow and flourish personally, professionally, intellectually, and, where meaningful to them individually, spiritually.

Training, Development & Mastery

We do not place people into positions. We form professionals.

You Will Receive

• Front desk, scheduling, patient-coordination, and clinic-systems training
• Documentation, payment processing, HIPAA, privacy, and information-security training
• Professional communication, service, and approved clinical-support training
• Ongoing competency evaluation, leadership coaching, and People First development

We expect growth. We support it intentionally.

Who Thrives Here

This Role Is Ideal For Individuals Who

• Create order, maintain accuracy, and follow through
• Treat patients, visitors, and teammates with dignity and respect
• Communicate clearly, professionally, and discreetly
• Remain steady and helpful as schedules or priorities change
• Take confidentiality, documentation, and professional boundaries seriously
• Learn technology quickly and welcome coaching, accountability, and growth

We are not looking for transactional workers. We are seeking dependable stewards.

Minimum Qualifications

• High school diploma or equivalent required
• Strong verbal and written communication skills
• Basic proficiency with computers, email, calendars, and office applications
• Ability to manage multiple tasks accurately and protect confidential information
• Reliability, punctuality, teamwork, and willingness to complete required cross-training
• Customer service, hospitality, healthcare, retail, or administrative experience preferred
• CPR/BLS certification or willingness to obtain it if required for assigned clinical-support functions

Schedule

This position may be full-time or part-time. Workdays and hours will be based on clinic needs, position requirements, and mutual availability. Dependable attendance and punctuality are essential.

Our Promise to You

Equal Opportunity & Non-Discrimination Statement

Extivita operates from value-driven leadership principles, including Christian faith traditions held by the organization, while remaining an Equal Opportunity Employer to individuals of all beliefs. We welcome qualified applicants of all faiths, beliefs, races, ethnicities, national origins, sexes, ages, disabilities, veteran statuses, and backgrounds. Employment decisions are based on qualifications, character, professionalism, performance, and organizational needs, never on religion, creed, race, sex, gender identity, sexual orientation, age, disability, or any other protected classification under applicable law. No employee or applicant is required to share any religious belief or participate in religious activity as a condition of employment.

If that resonates with you, we would be honored to meet you.