Patient Services Coordinator: Clinic Care & Scheduling

Jobtome; Cedar Park (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

UnitedHealth Group is seeking a Patient Service Representative to support clinic operations in Austin, TX. You will handle patient registration, verify insurance, collect copays, and schedule diagnostics and follow-ups while coordinating with care teams to ensure smooth office functions.

The role emphasizes professional communication, accuracy in records, and courteous patient service within a comprehensive benefits program.

Qualifications

• High School Diploma or GED.
• 2+ years of experience in a medical environment.
• Proficient with Microsoft Office applications.

Responsibilities

• Greet patients and manage wait times.
• Check-in/out, verify insurance, pre-authorizations as needed.
• Collect co-pays/coinsurance and handle cashiering.
• Process walk-ins and schedule appointments.
• Answer phones and route inquiries.
• Maintain medical records and logs.
• Maintain communications with patients and staff.

Skills

Microsoft Office

Data entry

Education

High School Diploma/GED

Tools

EMR systems

Appointment scheduling software

Job description

UnitedHealth Group is seeking a Patient Service Representative to support clinic operations in Austin, TX. You will handle patient registration, verify insurance, collect copays, and schedule diagnostics and follow-ups while coordinating with care teams to ensure smooth office functions.

The role emphasizes professional communication, accuracy in records, and courteous patient service within a comprehensive benefits program.