Patient Care Coordinator II — Scheduling, Intake & Care

Jobtome; Lynnwood (PA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental, vision, life & AD&D

401(k) Savings Plan

Education reimbursement

Employee discounts

Employee Assistance Program

Referral bonus

Voluntary benefits

Job summary

UnitedHealth Group seeks a Patient Care Coordinator II to serve as the first point of contact for patients and providers. You will organize daily office activities and process protocols to support financial, clinical, and service goals.

Responsibilities include scheduling, verifying insurance, collecting co-pays, and maintaining accurate records in EPIC. Strong communication, organization, and teamwork are essential in this fast-paced healthcare setting.

Qualifications

• High School Diploma/GED required.
• 1+ years of computer proficiency with multiple applications including Outlook, Excel and Word.
• 1+ years in a medical office handling scheduling, check-in/out, insurance verification, co-pays and medical records.

Responsibilities

• Schedule appointments and procedures using standard guidelines.
• Check in/out patients and verify information in the EHR (EPIC).
• Answer incoming calls and direct messages politely and efficiently.
• Collect co-pays and past due balances per policy.
• Maintain accuracy of patient records and complete necessary documentation.

Skills

Microsoft Outlook

Excel

Phone etiquette

Multitasking

Education

High School Diploma/GED

Tools

Epic EMR

Job description

UnitedHealth Group seeks a Patient Care Coordinator II to serve as the first point of contact for patients and providers. You will organize daily office activities and process protocols to support financial, clinical, and service goals.

Responsibilities include scheduling, verifying insurance, collecting co-pays, and maintaining accurate records in EPIC. Strong communication, organization, and teamwork are essential in this fast-paced healthcare setting.