Patient Experience & Care Coordinator

AEG Vision; Canby (OR); On-site; USD 38,000 - 52,000; Part time

Job summary

AEG Vision in Canby, Oregon is seeking a Patient Care Coordinator to warmly welcome patients and manage check-in/check-out processes. You will gather patient and insurance information, verify demographics in the EMR, and communicate insurance details clearly to patients.

This role requires strong organizational skills, attention to detail, and the ability to maintain patient confidentiality. Tasks include scheduling support, claims preparation, and handling co-pays and payments with accuracy.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication skills are essential.
• Excellent organizational abilities and attention to detail are needed.
• Ability to maintain patient confidentiality and privacy is required.

Responsibilities

• Greet patients, answer inquiries, and direct them to the appropriate team.
• Collect and verify patient and insurance information.
• Enter demographics into the EMR accurately and securely.
• Prepare insurance claims and generate patient visit forms.
• Collect charges, co-pays, and payments and apply them in the EMR.
• Maintain a clean, organized workspace and use equipment efficiently.
• Assist with scheduling and ensure eligibility before appointments.
• Perform additional duties as assigned by the manager.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Job description

AEG Vision in Canby, Oregon is seeking a Patient Care Coordinator to warmly welcome patients and manage check-in/check-out processes. You will gather patient and insurance information, verify demographics in the EMR, and communicate insurance details clearly to patients.

This role requires strong organizational skills, attention to detail, and the ability to maintain patient confidentiality. Tasks include scheduling support, claims preparation, and handling co-pays and payments with accuracy.