Patient Experience & Care Coordination Specialist

Baylor Scott & White Health; Woodway (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is hiring a Patient Services Specialist 1 in Woodway, Texas. This role provides essential administrative support in a fast-paced healthcare environment, ensuring high-quality, patient-centered care through effective communication and data management.

The ideal candidate will have a H.S. Diploma or GED equivalent, with interpersonal skills and the ability to assist with patient relations, scheduling, and insurance verification. Benefits include health and welfare benefits, a 401(k) savings plan, and tuition reimbursement.

Qualifications

• Less than 1 year of experience in a similar role.
• Ability to handle patient inquiries and complaints professionally.
• Familiarity with scheduling and insurance verification processes.

Responsibilities

• Assist with patient check-in and check-out processes.
• Verify insurance information and collect patient payments.
• Respond to patient inquiries and direct calls appropriately.

Skills

Good listening

Interpersonal and communication skills

Data entry and computer skills

Calm demeanor under stress

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health is hiring a Patient Services Specialist 1 in Woodway, Texas. This role provides essential administrative support in a fast-paced healthcare environment, ensuring high-quality, patient-centered care through effective communication and data management.

The ideal candidate will have a H.S. Diploma or GED equivalent, with interpersonal skills and the ability to assist with patient relations, scheduling, and insurance verification. Benefits include health and welfare benefits, a 401(k) savings plan, and tuition reimbursement.