Patient Services & Scheduling Coordinator

Baylor Scott & White Health; Round Rock (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Immediate health and welfare benefits

401(k) matching up to 5%

Tuition Reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office or clinic. The role focuses on patient relations, scheduling, insurance verification, and front-desk duties.

We value compassionate communication, attention to detail, and the ability to work in a fast-paced healthcare environment. This entry-level position offers a pathway to growth within a large Texas nonprofit health system.

Qualifications

• Education: HS Diploma or GED equivalent.
• Experience: Less than 1 year of healthcare or clerical experience preferred but not required.

Responsibilities

• Assist with patient duties: check-in, check-out, scheduling, and referrals.
• Verify patient insurance and enter demographics into the system.
• Process payments and post charges following guidelines.
• Provide accurate information to patients and approved entities.
• Respond to routine inquiries about services and hours of operation.
• Support medical records duties as requested.

Skills

Active listening

Communication skills

Phone etiquette

Empathy

Education

HS Diploma / GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office or clinic. The role focuses on patient relations, scheduling, insurance verification, and front-desk duties.

We value compassionate communication, attention to detail, and the ability to work in a fast-paced healthcare environment. This entry-level position offers a pathway to growth within a large Texas nonprofit health system.