Patient Experience Specialist – Admin & Scheduling

Baylor Scott & White Health; Belton (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) savings plan

Tuition reimbursement

PTO accrual starting Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 in Belton, Texas. This role provides essential administrative support in a physician office or clinic, ensuring high-quality, patient-centered care through check-in/check-out processes, scheduling, and handling patient relations.

The ideal candidate should have a High School Diploma/GED and excellent communication and data entry skills. The position offers immediate eligibility for health benefits and a 401(k) savings plan.

Qualifications

• Ability to communicate effectively and empathetically with patients.
• Proficient in handling patient information and insurance verification.
• Strong organizational skills to manage patient flow.

Responsibilities

• Assist with patient check-in and scheduling appointments.
• Handle payment processing and financial arrangements with patients.
• Respond to patient inquiries and ensure their complaints are addressed.

Skills

Good listening skills

Interpersonal communication

Data entry

Attention to detail

Education

High School Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 in Belton, Texas. This role provides essential administrative support in a physician office or clinic, ensuring high-quality, patient-centered care through check-in/check-out processes, scheduling, and handling patient relations.

The ideal candidate should have a High School Diploma/GED and excellent communication and data entry skills. The position offers immediate eligibility for health benefits and a 401(k) savings plan.