Patient Experience & Scheduling Specialist

Socket.dev; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition Reimbursement

PTO starting Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in and check-out, manage scheduling, verify insurance, and respond to routine inquiries with a patient-centered approach.

The role requires strong data entry skills, professional communication, and the ability to work in a fast-paced setting. On-site position with benefits and team collaboration.

Qualifications

• HS diploma or GED required.
• Less than 1 year of experience preferred.
• Strong communication, organization and data entry skills.

Responsibilities

• Assist patients with check-in/check-out and scheduling.
• Verify insurance information and update records in the system.
• Answer phones, respond to routine inquiries and direct patients appropriately.
• Process payments and post charges following guidelines.
• Maintain accurate patient data and medical records as requested.

Skills

Patient relations

Scheduling

Data entry

Phone etiquette

Insurance verification

Education

HS Diploma/GED

Tools

EHR system

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in and check-out, manage scheduling, verify insurance, and respond to routine inquiries with a patient-centered approach.

The role requires strong data entry skills, professional communication, and the ability to work in a fast-paced setting. On-site position with benefits and team collaboration.