Patient Services Specialist II — Care Coordination & Admin

Baylor Scott & White Health; Temple (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Immediate eligibility for health benefits

401(k) savings plan with match

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Temple, Texas is seeking a Patient Services Specialist 2 to provide vital administrative support in a patient-focused environment. Responsibilities include managing patient check-ins and scheduling, verifying insurance, handling payments, and training junior staff.

This role requires effective communication skills, knowledge of patient registration processes, and a High School diploma or GED equivalent. The position promotes opportunities for professional development and offers a range of health benefits.

Qualifications

• Strong interpersonal skills and professional telephone etiquette.
• 1 year of experience in a similar environment.
• Knowledge of Out of Network insurance processes.

Responsibilities

• Perform patient check-in and check-out duties.
• Collect and verify insurance information for patients.
• Handle payment processing and generate daily reports.
• Respond to patient inquiries and manage complaints.
• Assist with medical record duties and maintain documentation.
• Train and mentor junior staff as needed.

Skills

Excellent listening skills

Communication skills

Knowledge of patient registration procedures

Knowledge of medical insurance claims

Skilled in personal computers

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health in Temple, Texas is seeking a Patient Services Specialist 2 to provide vital administrative support in a patient-focused environment. Responsibilities include managing patient check-ins and scheduling, verifying insurance, handling payments, and training junior staff.

This role requires effective communication skills, knowledge of patient registration processes, and a High School diploma or GED equivalent. The position promotes opportunities for professional development and offers a range of health benefits.