Patient Experience Assistant – Medical Office

Trinity Health Corp.; United States; On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

Day-one benefits

Career growth

Team culture

Job summary

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to serve as the first point of contact for patients. You will welcome patients, verify information, and support scheduling and billing to ensure a positive patient experience.

The role involves coordinating with providers and clinical staff to maintain smooth office operations and deliver high-quality patient care in an ambulatory setting.

Qualifications

• High School Diploma or GED is required or equivalent.
• 1-2 years of experience in a medical or physician office or customer service environment preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to serve as the first point of contact for patients. You will welcome patients, verify information, and support scheduling and billing to ensure a positive patient experience.

The role involves coordinating with providers and clinical staff to maintain smooth office operations and deliver high-quality patient care in an ambulatory setting.