Patient Experience & Admin Coordinator

Ivy Health; Fort Lee (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

Disability & life insurance

Paid parental leave

Paid holidays

Gym and wellness discounts

CEU allowance

Job summary

Ivy Health is seeking a Patient Coordinator (Full-Time) in Fort Lee, NJ. You will greet and check-in patients, schedule appointments, verify insurance, obtain authorizations, collect payments, and help the clinic maintain optimal performance while delivering world-class customer service.

Ideal candidates have healthcare administrative experience, proficiency with MS Office, and a proactive, team-oriented mindset to ensure exceptional patient outcomes.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a clinical environment.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and help maintain clinic performance.
• Collaborate with clinicians and colleagues to ensure patient care.
• Support administrative operations and customer service excellence.

Skills

Healthcare admin

MS Office

Time management

Self-motivation

Adaptability

Eagerness to learn

Tools

MS Office

Job description

Ivy Health is seeking a Patient Coordinator (Full-Time) in Fort Lee, NJ. You will greet and check-in patients, schedule appointments, verify insurance, obtain authorizations, collect payments, and help the clinic maintain optimal performance while delivering world-class customer service.

Ideal candidates have healthcare administrative experience, proficiency with MS Office, and a proactive, team-oriented mindset to ensure exceptional patient outcomes.