Patient Enrollment Navigator Multisite Outreach

Paycom - ATS; San Antonio (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Paycom - ATS is seeking an Enrollment Coordinator to educate patients about ongoing studies and help identify compatible enrollments. The role bridges site staff and enrollment teams to streamline scheduling and decision-making, improving overall enrollment efficiency.

The position involves coordinating with physicians, managing same-day patient activities, and following up with ambassadors to obtain referrals, while maintaining precise trackers and documentation across processes.

Qualifications

• 2+ years of customer service experience.
• 1+ year in health/medical environment.
• 6+ months of in-person sales experience.
• Bilingual Spanish preferred.

Responsibilities

• Educate patients on the company and studies to enroll.
• Coordinate with enrollment staff and site personnel to streamline scheduling.
• Identify and schedule eligible patients for priority studies.
• Follow up with enrolled ambassadors for referrals.
• Update trackers and communicate patient arrival and contact attempts.
• Assist with medical history/documents requests and ROI follow-up.

Skills

Bilingual Spanish

Verbal communication

Written communication

Multitasking

Organizational skills

Education

High School Diploma or GED

Job description

Paycom - ATS is seeking an Enrollment Coordinator to educate patients about ongoing studies and help identify compatible enrollments. The role bridges site staff and enrollment teams to streamline scheduling and decision-making, improving overall enrollment efficiency.

The position involves coordinating with physicians, managing same-day patient activities, and following up with ambassadors to obtain referrals, while maintaining precise trackers and documentation across processes.