Patient Dining & Services Manager

Sodexo; Providence (RI); On-site; USD 56,000 - 87,000; Full time

Job summary

Sodexo at CharterCARE’s Our Lady of Fatima Hospital in Providence, RI, seeks a Patient Services Manager 1 to lead patient dining operations and mailroom services, delivering hospitality and high-quality service in a healthcare setting.

You will coach frontline teams, ensure food safety and regulatory compliance, drive patient satisfaction, and partner with hospital staff to optimize workflows and outcomes.

Qualifications

• Experience in patient dining and food service operations.
• Ability to supervise frontline staff and scheduling.
• Knowledge of food safety and regulatory compliance.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee patient dining operations and mailroom services.
• Lead two service areas that support patient experience and hospital operations.
• Coach and develop frontline staff to deliver hospitality-focused service.
• Drive patient satisfaction, safety, and quality outcomes.
• Ensure regulatory compliance and food safety standards.

Skills

Patient dining operations

Staff supervision

Customer service

Problem solving

Communication

Education

Associate degree or equivalent experience

Job description

Sodexo at CharterCARE’s Our Lady of Fatima Hospital in Providence, RI, seeks a Patient Services Manager 1 to lead patient dining operations and mailroom services, delivering hospitality and high-quality service in a healthcare setting.

You will coach frontline teams, ensure food safety and regulatory compliance, drive patient satisfaction, and partner with hospital staff to optimize workflows and outcomes.