Patient Dining Services Leader — Healthcare Operations

Sodexo Group; Arlington (VA); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision Care

Wellness Programs

401(k) Plan with Matching

Paid Time Off

Company Holidays

Career Growth Opportunities

Tuition Reimbursement

Job summary

Sodexo Group seeks an experienced Patient Dining Services Manager 1 to support Virginia Hospital Center in Arlington, VA. You will lead a team, oversee mailroom and patient dining operations, and ensure compliance, quality, and patient satisfaction.

This role focuses on people leadership, operational excellence, and delivering service that enhances the patient experience. The position emphasizes collaboration with clinical and support staff, adherence to healthcare standards, and ongoing

Qualifications

• Experience guiding frontline teams in service-driven operations.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Background in staff scheduling, onboarding, and day-to-day operational coordination.
• Commitment to service excellence through patient engagement, rounding, and quality monitoring.
• Organizational skills that support workflow management, performance standards, and continuous improvement.

Responsibilities

• Oversee mailroom services alongside patient dining operations.
• Lead two essential service areas that support patient experience and hospital operations.
• Ensure safe, compliant, and high-quality service delivery.
• Manage staffing, performance reviews, and scheduling.

Skills

Frontline team leadership

Patient dining workflows

Food safety & sanitation

Clinical nutrition standards

Staff scheduling & onboarding

Operations coordination

Patient engagement & rounding

Quality monitoring

Education

Associate degree or equivalent experience

Job description

Sodexo Group seeks an experienced Patient Dining Services Manager 1 to support Virginia Hospital Center in Arlington, VA. You will lead a team, oversee mailroom and patient dining operations, and ensure compliance, quality, and patient satisfaction.

This role focuses on people leadership, operational excellence, and delivering service that enhances the patient experience. The position emphasizes collaboration with clinical and support staff, adherence to healthcare standards, and ongoing