Patient Dining & Services Manager

Sodexo; Worcester (MA); Presencial; USD 62.000 - 80.000; Jornada completa

Descripción de la vacante

Sodexo is seeking a Patient Services Manager 1 to support Food & Nutrition Services at UMass Memorial Medical Center – Memorial Campus in Worcester, MA. This hospitality‑focused leader will oversee patient dining and mailroom operations, driving service excellence, safety, and patient satisfaction in a complex healthcare environment.

You will manage a dedicated team, set direction, schedule staff, and collaborate with hospital partners to deliver consistent quality, compliance, and a positive

Formación

• Experience guiding frontline teams in service-driven operations.
• Knowledge of patient dining workflows, food safety, sanitation.
• Staff scheduling and onboarding experience.

Responsabilidades

• Oversee mailroom services and patient dining operations.
• Set direction and deploy resources to optimize workflows.
• Ensure regulatory compliance and quality patient experience.
• Lead frontline teams and monitor performance.

Conocimientos

Leadership

Communication

Team management

Hospitality

Food service

Staff coordination

Educación

Associate degree or equivalent experience

Descripción del empleo

Sodexo is seeking a Patient Services Manager 1 to support Food & Nutrition Services at UMass Memorial Medical Center – Memorial Campus in Worcester, MA. This hospitality‑focused leader will oversee patient dining and mailroom operations, driving service excellence, safety, and patient satisfaction in a complex healthcare environment.

You will manage a dedicated team, set direction, schedule staff, and collaborate with hospital partners to deliver consistent quality, compliance, and a positive