Healthcare Operations Lead: Patient Dining & Mailroom

Sodexo; Holmdel Township (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo is seeking a Patient Services Manager 2 to lead daily patient dining operations at HMH Bayshore Medical Center in Holmdel, NJ. You will oversee mailroom and patient dining workflows, ensuring efficient operations and regulatory compliance.

Join a high-impact healthcare foodservice team, drive service excellence, lead frontline staff, and influence patient experience with strong leadership and accountability within a collaborative environment.

Qualifications

• Associate degree or equivalent experience required.
• Experience leading frontline teams in service-driven operations.
• Knowledge of patient dining workflows and food safety standards.
• Experience with staff scheduling, onboarding, and daily coordination.
• Commitment to service excellence and patient engagement.

Responsibilities

• Oversee patient dining operations and mailroom services in a hospital setting.
• Lead and develop frontline teams, manage performance and scheduling.
• Ensure regulatory compliance, safety, and quality monitoring across services.
• Deploy resources to meet patient care quality and service goals.

Skills

Frontline leadership

Operations coordination

Staff scheduling

Onboarding

Quality monitoring

Patient engagement

Food safety

Clinical nutrition

Hospital dining

Mailroom operations

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking a Patient Services Manager 2 to lead daily patient dining operations at HMH Bayshore Medical Center in Holmdel, NJ. You will oversee mailroom and patient dining workflows, ensuring efficient operations and regulatory compliance.

Join a high-impact healthcare foodservice team, drive service excellence, lead frontline staff, and influence patient experience with strong leadership and accountability within a collaborative environment.