Patient Coordinator & Scheduler - Outpatient Imaging

University Diagnostics - Knoxville, TN; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Base Pay

Quarterly Bonus Program

Paid Time Off and Holiday Pay

Medical, Dental, Vision, and Rx

Flexible Spending Account

401(k) with Company Match

Company-Paid Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program

Training and Career Advancement

Job summary

University Diagnostics is seeking a motivated Patient Coordinator / Scheduler to join our Hall of Fame location in Knoxville, TN. This full-time role focuses on delivering exceptional patient service, coordinating appointments, and managing high call volumes.

You will schedule imaging appointments, update patient records, and collaborate with referring physicians and internal teams to ensure a smooth patient experience.

Qualifications

• High school diploma or GED required.
• Strong communication and organizational skills.
• Ability to manage high call volume.
• Familiarity with medical terminology.

Responsibilities

• Answer a high volume of incoming calls in a professional and courteous manner.
• Schedule and coordinate patient imaging appointments.
• Assist patients with appointment inquiries, scheduling changes, and general questions.
• Maintain accurate patient information and medical records.
• Communicate effectively with patients, referring physician offices, and internal team members.
• Provide excellent customer service while managing multiple tasks in a fast-paced environment.
• Support daily business office operations as needed.

Skills

Multitask

Documentation accuracy

Medical terminology

Microsoft Office

Education

GED

Tools

Microsoft Office

Job description

University Diagnostics is seeking a motivated Patient Coordinator / Scheduler to join our Hall of Fame location in Knoxville, TN. This full-time role focuses on delivering exceptional patient service, coordinating appointments, and managing high call volumes.

You will schedule imaging appointments, update patient records, and collaborate with referring physicians and internal teams to ensure a smooth patient experience.