Patient Experience Scheduler | Imaging Center

Outpatient Imaging Affiliates, LLC; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Program

PTO & Holidays

Medical Coverage

FSA

401(k) Match

Life Insurance

Disability (STD/LTD)

Employee Assistance Program

Career Growth

Job summary

University Diagnostics in Knoxville, TN is seeking a motivated, compassionate Patient Coordinator / Scheduler for a full-time role at our Hall of Fame location. The position involves coordinating patient appointments, handling a high volume of calls, and ensuring a positive patient experience.

The role offers a Monday–Friday schedule, competitive pay, and a comprehensive benefits package including medical/dental/vision coverage, 401(k) with match, paid time off, and career advancement

Qualifications

• High school diploma or GED required.
• Strong communication and organizational skills.
• Ability to handle high call volume and manage schedules accurately.
• Knowledge of medical terminology and standard office software.

Responsibilities

• Answer a high volume of incoming calls in a professional and courteous manner.
• Schedule and coordinate patient imaging appointments.
• Assist patients with appointment inquiries and scheduling changes.
• Maintain accurate patient information and medical records.
• Communicate effectively with patients, referring offices, and team members.
• Deliver excellent customer service while multitasking in a fast-paced environment.
• Support daily office operations as needed.

Skills

Multitasking

Documentation

Medical terminology

Computer applications

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

University Diagnostics in Knoxville, TN is seeking a motivated, compassionate Patient Coordinator / Scheduler for a full-time role at our Hall of Fame location. The position involves coordinating patient appointments, handling a high volume of calls, and ensuring a positive patient experience.

The role offers a Monday–Friday schedule, competitive pay, and a comprehensive benefits package including medical/dental/vision coverage, 401(k) with match, paid time off, and career advancement