Patient Registration & Scheduling Specialist

Covenant Health; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Covenant Health in Knoxville, Tennessee is looking for a dedicated Scheduling Coordinator for outpatient diagnostic and surgical procedures. The role includes verifying insurance benefits, collecting co-payments, and ensuring patient confidentiality. Qualified candidates should have at least one year of experience in a hospital setting or three years in customer service. A Bachelor's degree in a related field is preferred. The position involves using scheduling systems and maintaining patient information accurately.

Qualifications

• One year experience in a hospital or financial setting.
• Three years of customer facing/customer service experience.

Responsibilities

• Coordinates scheduling of outpatient diagnostic and surgical procedures.
• Collects co-payments and maintains patient confidentiality.
• Schedules operative and diagnostic procedures using the HBOC scheduling system.
• Verifies insurance benefits and obtains pre-certification.

Skills

Customer service skills

Data entry

Communication skills

Education

Bachelor's degree in a related field

High school diploma or GED

Tools

HBOC scheduling system

Computerized bed tracking system

Job description

Covenant Health in Knoxville, Tennessee is looking for a dedicated Scheduling Coordinator for outpatient diagnostic and surgical procedures. The role includes verifying insurance benefits, collecting co-payments, and ensuring patient confidentiality. Qualified candidates should have at least one year of experience in a hospital setting or three years in customer service. A Bachelor's degree in a related field is preferred. The position involves using scheduling systems and maintaining patient information accurately.