Patient Coordinator

ADP, Inc.; Shawano (WI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

401K with company contributions

Paid time off

Paid holidays

Discounted and free pediatric dental/​

orthodontic treatments

Job summary

Shawano Orthodontics in Shawano, WI is seeking a caring Patient Coordinator to greet patients, handle paperwork, scheduling, and answer questions from patients and parents. You will also help with insurance verification, payments, and coordinating with clinical staff to ensure a smooth visit.

This full-time role offers 35-40 hours weekly, Monday through Friday, competitive pay with growth opportunities, bonus potential, and benefits including medical, dental, vision, disability, life insurance,

Qualifications

• Strong communication and customer service skills.
• Ability to work with patients of all ages.
• Attention to detail and ability to multitask.
• Organization and time management skills.
• Works well independently and in a team environment.

Responsibilities

• Greet patients upon arrival and confirm patient information.
• Schedule patients in accordance with office policies and time blocks.
• Collect/post payments from patients at time of service or by mail/phone.
• Coordinate with clinical staff and refer patients as needed.
• Scan letters, referrals and records into patient accounts and document accordingly.
• Gather and verify insurance benefits.

Skills

Strong communication

Customer service

Interacting with patients of all ages

Attention to detail

Multitasking

Organization

Time management

Job description

2 days ago Requisition ID: 1407

Salary Range: $19.00 To $23.00 Hourly

Be a part of something special!

At Shawano Orthodontics, we provide exceptional specialized orthodontic dental care and experiences that bring healthy, confident smiles to the faces of our patients and communities. This requires a team of highly skilled and creative people who are committed to teamwork, compassion, integrity, knowledge, gratitude, and fun! We value the unique skills, experiences, and perspectives every team member brings to the organization, and we are focused on ensuring our team members thrive both professionally and personally.

Wecurrently have a career opportunity for a caring, purpose-driven Patient Coordinator who will take great pride in creating truly extraordinary patient experiences while supportingthe highest quality dental care.

The Patient Coordinator's primary focus is to greet and welcome each patient when they come into our clinic. You will help them with paperwork, scheduling and answer any questions that patients or parents may have.

• Greet all patients upon arrival and confirm patient information.
• Schedule patients in accordance with office policies, protocols and time blocks.
• Confirm contact information including address, telephone number and email.
• Communicate any necessary information with the clinical staff.
• Collect/post payments from patients on date of service or when received in the mail/over the phone.
• Communicate with other dental offices and specialists regarding referrals, existing radiographs, claim history and any conditions of mutual patients.
• Scan letters, referrals, and records from other offices into patient’s account and document appropriately.
• Prepare all new patient and recall paperwork for the next day.
• Gather and verify insurance benefits.
• Interact with patients and ask for reviews.
• Take pictures with staff and patients for social media.
• Participate in community events.
• Pay Range $19 -$23, based on experience
• Full-Time, 35-40 hours/week
• Monday - Friday
• Competitive pay + growth opportunities
• Bonus opportunities
• Medical, Dental, Vision, Short Term Disability and Life insurance
• 401K with company contributions
• Paid time off + paid holidays
• Discounted and Free Pediatric dental and orthodontic treatments

What We're Looking For:

• Strong communication and customer service skills
• Someone who likes to work with patients of all ages
• Attention to detail and ability to multitask
• Organization and time management skills
• Works well independently and in a team environment
• Previous dental experience would be helpful, but a great attitude and a strong work ethic are our first priorities.