Patient Coordinator

ADP, Inc.; Amery (WI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Paid time off

Paid holidays

Discounted treatments

Bonus opportunities

Career growth

Job summary

Smiles in Motion Pediatric Dentistry in Wisconsin seeks a caring Scheduling & Financial Coordinator to create exceptional patient experiences while supporting high-quality dental care.

This role manages the patient schedule, greets families, handles insurance verification and payments, and supports treatment presentation. You will travel between Hudson and Amery, working full-time with 34–37 hours weekly.

Qualifications

• Manages patient scheduling and verifies insurance eligibility.
• Collects and posts payments; explains treatment costs to families.
• Travels between Hudson and Amery locations as required.
• Excellent communication with children and parents.

Responsibilities

• Answer phones and greet patients and families.
• Set up new patient visits and collect information.
• Check in patients and monitor schedule throughout the day.
• Schedule follow-up and continuing care appointments.
• Enter insurance details and answer benefit questions.
• Submit insurance claims and prior authorizations.
• Collect and post payments at point of service or by mail/phone.
• Perform other duties as needed.

Skills

Scheduling

Customer service

Communication

Attention to detail

Teamwork

Multitasking

Organizational skills

Education

Dental office experience preferred

Tools

Insurance verification software

Job description

At Smiles in Motion Pediatric Dentistry, we provide exceptional specialized pediatric dental care and experiences that bring healthy, confident smiles to the faces of our patients and communities. This requires a team of highly skilled and creative people who are committed to teamwork, compassion, integrity, knowledge, gratitude, and fun! We value the unique skills, experiences, and perspectives every team member brings to the organization, and we are focused on ensuring our team members thrive both professionally and personally.

We currently have a career opportunity for a caring, purpose-driven Scheduling & Financial Coordinator who will take great pride in creating truly extraordinary patient experiences while supporting the highest quality dental care.

Patient Coordinator manages all aspects of the patient schedule including answering the phones, warmly greeting patient and parents, scheduling appointments and verifying insurance eligibility and benefit levels. They also direct all aspects of treatment presentation and monetary collection from patients.

In this integral role on the team, you will:

• Answer telephones in a timely and pleasant manner
• Set-up new patient visits and collect all patient information
• Check in patients when they arrive for their appointments and monitor schedule throughout the day
• Schedule continuing care and treatment appointments after each appointment
• Enter insurance information and check eligibility and be able to answer insurance benefit questions
• Submit insurance claims and prior authorizations to private and state insurances
• Collect and post payments from patients on date of service or when received in the mail/phone
• Other duties as necessary

Details:

• Pay Range $19 -$24, based on experience
• Full-Time, 34-37 hours/week
• Schedule: Monday – Friday, 4 days per week (rotating day off)
• Multi Location Practice: Hudson + Amery
  • Position requires ability to travel to both locations
• Competitive pay + growth opportunities
• Bonus opportunities
• Medical, Dental, Vision, Short Term Disability and Life insurance
• 401K with company contributions
• Paid time off + paid holidays
• Discounted and Free Pediatric dental and orthodontic treatments

We are looking for someone with:

• Strong communication and customer service skills
• A passion for working with children
• Attention to detail and ability to multitask
• Organization and time management skills
• Ability independently and in a team environment
• Previous dental experience would be helpful, but a great attitude and a strong work ethic are our fi rst priorities