Patient Experience Coordinator – Orthodontics (Full-Time + Benefits)

ADP, Inc.

Shawano (WI)

On-site

USD 26,000 - 32,000

Full time

5 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

401K with company contributions

Paid time off

Paid holidays

Discounted and free pediatric dental/

orthodontic treatments

Job summary

Shawano Orthodontics in Shawano, WI is seeking a caring Patient Coordinator to greet patients, handle paperwork, scheduling, and answer questions from patients and parents. You will also help with insurance verification, payments, and coordinating with clinical staff to ensure a smooth visit.

This full-time role offers 35-40 hours weekly, Monday through Friday, competitive pay with growth opportunities, bonus potential, and benefits including medical, dental, vision, disability, life insurance,

Qualifications

Strong communication and customer service skills.
Ability to work with patients of all ages.
Attention to detail and ability to multitask.
Organization and time management skills.
Works well independently and in a team environment.

Responsibilities

Greet patients upon arrival and confirm patient information.
Schedule patients in accordance with office policies and time blocks.
Collect/post payments from patients at time of service or by mail/phone.
Coordinate with clinical staff and refer patients as needed.
Scan letters, referrals and records into patient accounts and document accordingly.
Gather and verify insurance benefits.