Patient Coordinator

Kids Care Dental And Orthodontics; Elk Grove (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Accounts (FSA)

401(k) retirement plan

Job summary

Kids Care Dental & Orthodontics in Elk Grove, CA is seeking a Patient Coordinator to join our kid-friendly team. The role focuses on delivering memorable service to every patient, every day, across our offices.

The position is full-time hourly with a pay range of $18-$19 per hour. The schedule includes varied hours with potential Saturday shifts, and a benefits package is provided, including medical, dental, and vision coverage.

Qualifications

• Previous dental front office experience highly preferred.
• Loves working with children.
• Excellent customer service skills.
• Excellent communication and computer skills.
• Upbeat personality is a MUST.

Responsibilities

• Perform opening and closing duties.
• Answer phones in a polite and timely manner.
• Greet patients in a friendly, hospitable manner.
• Check-in and check-out.
• Present treatment plans, financial estimates and payment options.
• Schedule appointments in accordance with office protocols.
• Confirm all appointments consistent with company protocols.
• Resolve all billing concerns to patient satisfaction.
• Collect copays and set up financial arrangements.
• Post charges and payments.
• Set up account and new charts.
• Assist patients with completing paperwork.
• Process daily and weekly reports.
• Maintain HIPAA, OSHA, ADA, Dental Board compliance.
• Coordinate front and back office patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Loves children

Tools

Dentrix

Job description

Job Details: Job Location: Elk Grove, CA 95758, Salary Range: $18.00 - $19.00 Hourly, Kids Care Dental & Orthodontics is looking for an amazing PATIENT COORDINATOR to join our awesome team!

About Us

At Kids Care Dental & Orthodontics we don't just care for smiles, we create them. We believe that when kids grow up enjoying their dental visits, they're more likely to develop healthy habits for a lifetime. At KCD&O, we've set up a different kind of dental practice that delivers fun, not fear.

Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company mostly sees private-pay, DentaQuest, Healthnet, and PPO insured patients in beautiful private offices.

The Role

The primary duty of the Patient Coordinator is to be an integral part of the office team and to consistently deliver the most memorable and fun service experience possible for every patient, every day in every office.

• Title: Patient Coordinator
• Reports To: Practice Manager
• Position Status: Full-time-Hourly, Non-exempt
• Pay Range: $18-19/hour
• Location: Elk Grove

The Essential Job Elements

• Perform opening and closing duties
• Answer phones in a polite and timely manner
• Greet patients in a friendly, hospitable manner
• Check-in and check-out
• Present treatment plans, financial estimates and payment optionsSchedule appointments in accordance with office protocols
• Confirm all appointments consistent with company protocols
• Resolve all billing concerns to patient satisfaction
• Collect copays and set up financial arrangements
• Post charges and payments
• Set up account and new charts
• Assist patients with completing paperwork
• Process daily and weekly reports
• Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc.)
• Coordinate front and back office patient flow
• Non-clinical area cleanliness
• Other duties as assigned

The Schedule

The Elk Grove office is open Mondays & Wednesdays from 8:00am to 6:00pm, Tuesdays, Thursdays & Fridays from 8:00am - 5:00pm and Saturdays from 8:00am - 2:00pm. This position may require working Saturdays. Specific shifts will be based on the needs and operating hours of the practice.

The Benefits and Perks

Eligible employees may participate in our comprehensive benefits program, which includes medical, dental, and vision coverage, life insurance, Flexible Spending Accounts (FSA), pet insurance, and a 401(k)-retirement savings plan to help support their health, well-being, and financial future.

Qualifications

Desired Profile/Background

• Previous dental front office experience highly preferred
• Loves working with children
• Excellent customer service skills
• Excellent communication and computer skills
• Upbeat personality is a MUST
• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail
• Clean, neat professional appearance
• Knowledge of Dentrix a plus