Patient Coordinator

CHOICE Healthcare Services; San Francisco (CA); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Wellbeing and work-life balance

Growth opportunities

Leadership support

Team events and celebrations

Comprehensive benefits

Job summary

CHOICE Healthcare Services in San Francisco, CA is seeking a Patient Coordinator (Front Office Receptionist) to schedule appointments, check patients in and out, and perform related administrative duties.

The role involves processing payments, verifying insurance, contacting patients, and managing appointment recalls. The pay range is $16.90-$23.65 per hour, with comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• 6+ months healthcare/dental front office experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Collect and process payments.
• Process authorizations and contact parents.
• Schedule treatment and recall appointments.
• Confirm treatment and observation appointments.
• Take incoming calls and manage No Show Reports.
• Verify patient information and eligibility with insurance.
• Maintain daily sign-in sheet and file scanning.

Skills

Front desk/front office

Customer service

Spanish bilingual

Education

High school diploma or equivalent

Job description

Summary

The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Pay Range $16.90-$23.65/hour (Based on experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate

• Care for your wellbeing and work-life balance


• Professional and personal growth


• Experienced leadership support


• Fun and supportive team dynamic with events and celebrations


• Comprehensive benefit package

Essential Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

• Collect and process payments


• When we receive authorizations back in the mail imports and calls parents


• Schedules treatment appointments and recall appointments


• Confirms treatment appointments


• Takes calls throughout the day


• Process No Show Reports


• Schedules patients from ASAP List


• Checks patients in and out


• Verifies info on file


• Verifies eligibility with insurance


• Calls patients when past 10 mins


• Confirms observation appointments


• Schedules observation appointments


• Works on daily sign in sheet


• Scans in NPP, and enters it in the system


• Regular, predictable attendance is required


• Ability to get along and work effectively with others

Education and/or Experience

• High school diploma or equivalent


• 6+ months of healthcare/dental front office experience is preferred


• Bilingual in Spanish is preferred