Patient Coordinator

Choice Healthcare Services; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Wellbeing support

Growth opportunities

Leadership support

Team events

Comprehensive benefits

Job summary

Choice Healthcare Services is seeking a Patient Coordinator for the Ortho front desk. The role involves scheduling appointments, checking patients in and out, handling payments, and performing related administrative duties to support orthodontic care.

Responsibilities include processing authorizations, confirming appointments, and communicating with families. Bilingual Spanish is preferred; a high school diploma or equivalent is required, with 6+ months of healthcare front office experience

Qualifications

• High school diploma or equivalent is required.
• 6+ months of healthcare/dental front office experience is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Collect and process payments.
• Schedules treatment and recall appointments.
• Confirms/updates patient information and appointments.
• Verifies insurance eligibility.
• Takes calls throughout the day.
• Checks patients in and out and handles daily sign-in sheets.

Skills

Healthcare front office

Bilingual Spanish

Education

High school diploma or equivalent

Job description

Overview

Patient Coordinator - Ortho

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred