Patient Coordinator

Choice-Healthcare-Services; Las Cruces (NM); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Wellbeing & balance

Career growth

Leadership support

Team events

Comprehensive benefits

Job summary

CHOICE Healthcare Services is seeking a Patient Coordinator to manage front desk operations in our Las Cruces, NM practice. You will handle patient check-in/out, schedule appointments, process payments, and support administrative tasks with a friendly, patient-focused approach.

The role emphasizes teamwork, reliable attendance, and bilingual communication where possible. We offer growth opportunities and a comprehensive benefits package in a supportive dental care environment.

Qualifications

• High school diploma or equivalent.
• 6+ months of healthcare/dental front office experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Collect and process payments
• Schedules treatment appointments and recall appointments
• Checks patients in and out; verifies information on file and insurance eligibility
• Takes calls and performs administrative duties as needed
• Verifies eligibility with insurance and maintains daily sign-in/logs

Skills

Front office experience

Spanish language

Education

High school diploma or equivalent

Job description

Overview

Patient Coordinator

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP Listlol
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred