Patient Coordinator

CHOICE Healthcare Services; Antioch (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Wellbeing benefits

Growth opportunities

Leadership support

Team events

Job summary

CHOICE Healthcare Services is hiring a Patient Coordinator (Front Office Receptionist) in California. You will schedule appointments, perform check-in/out duties, process payments, and handle administrative tasks. This role offers a pay range of $16.90-$21.78 per hour based on experience and requires professionalism and reliable attendance.

We value wellbeing, growth, leadership support, team spirit, and comprehensive benefits. Bilingual Spanish is preferred. This is a full-time on-site position.

Qualifications

• Healthcare front office experience preferred.
• Spanish bilingual is preferred.
• High school diploma or equivalent required.

Responsibilities

• Schedule and process appointments and check-in/out.
• Handle payments and process No Show reports.
• Verify patient information and insurance eligibility.
• Answer calls and manage daily sign-in sheets.
• Assist with administrative duties as needed.

Skills

Healthcare front office experience

Bilingual in Spanish

Attendance reliability

Education

High school diploma or equivalent

Job description

Summary

The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Pay Range $16.90-$21.78/hour (Based on experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day
• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance
• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system
• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Education and/or Experience

• High school diploma or equivalent
• 6+ months of healthcare/dental front office experience is preferred
• Bilingual in Spanish, preferred