Patient Coordinator

Paycom; Humble (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Capitol Imaging Services, LLC in Houston, TX is seeking a compassionate Patient Coordinator to join our imaging facility team. The role supports patients from scheduling through visit completion, coordinating appointments, verifying insurance, and maintaining accurate EMR records.

The ideal candidate will have healthcare experience, strong communication, and the ability to manage multiple administrative tasks with empathy and professionalism.

Qualifications

• 1–2 years of experience in healthcare or medical office setting.
• Knowledge of medical terminology and HIPAA regulations.
• Strong communication and multitasking abilities.

Responsibilities

• Coordinate and schedule imaging appointments to optimize facility resources.
• Verify insurance eligibility and benefits prior to appointments.
• Manage daily scheduling and backfill open slots as needed.
• Serve as first point of contact for patients with empathy and professionalism.
• Enter patient data accurately into the EMR system and maintain records.
• Collaborate with radiologists, technologists, and staff to ensure smooth patient flow.

Skills

Attention to detail

Communication

Organization

Empathy

Tools

EMR systems

Scheduling software

Job description

Capitol Imaging Services, LLC9821 Katy Freeway, Suite 715Houston, TX 77024 Patient CoordinatorAt Capitol Imaging Services (Alliance Lake Houston) we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported. The hours are Monday – Friday 8:30-5:30, and 1-2 Saturdays a month, 8:00-4:00. If you work on a Saturday, you get a day off during the week.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.