Patient Coordinator

Capitol Imaging Services; Vestavia Hills (AL); On-site; USD 28,000 - 36,000; Part time

Job summary

Capitol Imaging Services in Vestavia Hills is seeking a compassionate Part‑Time Patient Coordinator to join our imaging facility team. You will schedule imaging appointments, verify insurance, and coordinate care to ensure a smooth patient experience from first contact to completion.

Ideal candidates have 1–2 years in healthcare or medical offices, familiarity with medical terminology, insurance processes, and HIPAA; strong communication and multitasking skills; and experience with EMR systems

Qualifications

• 1–2 years in healthcare or medical office settings, preferably radiology/imaging.
• Familiarity with medical terminology, insurance processes, and HIPAA.
• Excellent communication and multitasking in a fast-paced environment.

Responsibilities

• Coordinate and schedule imaging appointments to optimize resources.
• Verify insurance eligibility and benefits prior to appointments.
• Monitor schedule daily and backfill open slots to maintain efficiency.
• Serve as first point of contact for patients; handle calls and inquiries.
• Input patient data into the EMR and maintain records.
• Collaborate with radiologists, technologists, and staff to ensure smooth flow.
• Provide a warm, empathetic patient experience.

Skills

Healthcare experience

Medical terminology

Insurance processes

HIPAA regulations

Communication skills

Tools

Scheduling software

EMR systems

Job description

Capitol Imaging Services, LLC9821 Katy Freeway, Suite 715Houston, TX 77024 PRN Patient CoordinatorAt Capitol Imaging Services we are seeking a compassionate, organized, and detail-oriented Part Time (30 hours) Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.