Patient Coordinator

Capitol Imaging Services, LLC; The Woodlands (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Capitol Imaging Services, LLC in The Woodlands, TX, is seeking a Patient Coordinator to ensure a smooth patient journey from scheduling to visit completion. This full-time role requires compassionate, organized, and detail-oriented care, with daily scheduling, insurance verification, and backfill of open slots as needed.

You will collaborate with radiology staff and administrative teams, maintain EMR accuracy, and deliver warm, empathetic service.

Qualifications

• 1–2 years of healthcare or medical office experience.
• Familiarity with medical terminology, insurance processes, and HIPAA.
• Strong communication and organizational skills.

Responsibilities

• Coordinate and schedule imaging appointments to optimize resources.
• Verify insurance eligibility and communicate benefits to patients.
• Backfill open slots and monitor daily schedules for efficiency.
• Enter patient data into the EMR and maintain records.
• Provide compassionate, patient-focused service with staff collaboration.

Skills

Communication

HIPAA

EMR Scheduling

Multitasking

Tools

EMR systems

Scheduling software

Job description

Patient Coordinator – Full-Time (Monday through Friday from 9:00 AM to 6:00 PM - Available to work 1-2 Saturdays per month and remain until 8:00 PM at least one day per week.)At Capitol Imaging Services (Diagnostic Imaging Services), we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.