Patient Coordinator

Palo Verde Hematology/Oncology, Ltd.; Glendale, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Palo Verde Hematology/Oncology, Ltd. is seeking a Patient Coordinator to relieve physicians and staff of administrative tasks by checking out patients and scheduling future appointments.

You will greet patients in a warm, caring environment and support continuous flow of clinic operations. Responsibilities include verifying demographics and insurance, updating EMR, scheduling follow-ups, and coordinating with physicians.

Qualifications

• Ability to follow detailed but simple written or oral instructions.
• Ability to handle occasional last-minute changes in standardized situations.

Responsibilities

• Greet and direct patients.
• Verify patient demographics and insurances.
• Update patient records in EMR.
• Check out patients after visits.
• Schedule follow-up appointments.
• Send physician orders for radiology and labs.
• Obtain prior authorizations for radiology.
• Coordinate follow-up testing with outside services.
• Perform secretarial tasks and complete lab requisitions.
• Enter data to maintain office and patient records.
• Communicate with physicians.
• Cross-train with front desk staff.
• Perform additional tasks as requested by management.

Skills

Greet patients

EMR software

Data entry

Scheduling

Medical terminology

Prior authorizations

Interpersonal communication

Education

High school diploma or GED

Tools

EMR system

Job description

Description

Position Summary: The Patient Coordinator is responsible for relieving doctors and other medical personnel of administrative and clerical work by checking out patients and scheduling future appointments. Greets all patients presenting a warm and caring environment.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Greet and directs patients.


• Verify patient demographics and insurances.


• Update any changes to patient’s account in EMR.


• Checks out patients after their office visit.


• Schedules follow up appointments.


• Sends out physician orders/radiology & labs.


• Obtains prior authorizations for radiology.


• Coordinates follow up visits with outside testing that needs performed.


• Performs secretarial tasks, and completes lab requisition forms.


• Keys data into computer to maintain office and patient records.


• Communicates and works closely with physicians.


• Cross train with front desk personnel.


• All additional tasks as requested by management.

Requirements

Qualification/Requirement:

• Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.


• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Education/Training/Experience:

• High school diploma or a GED


• Six months related experience and / or training


• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.